AI Agent for Swim Schools in Singapore

• "hi do you teach at condo pools? my son is 5, never had lessons before"
• "how much are your lessons? just give me a rough price, 1 to 1 for an adult"
• "female coach please"
• "sat or sun morning, we stay in punggol"
• "is the trial free? your facebook says 4 free lessons"
• "do you teach in tampines? what if it rains during the lesson?"
• "i have 2 kids, 6 and 9. can they be in the same group?"
• "so the coach is confirmed for wednesday 5pm right? and you've booked it?"
• "hi my son's coach was late twice last month, and i need to move this saturday's 9am lesson"
• "im 29 and honestly terrified of water. never learned. is it too late"

Every one of these needs the same five facts before a coach can be matched: who is learning and how old, which condo, which days, female or male coach, private or group. The owner we spoke to is the only person answering, has no admin, and gets the messages after 10pm when she is resting. She replies the next day, sends a Google Form for the day, time and location, reads it back, then texts her coaches to see who is free. The parent who wrote at 10pm is still waiting on all of that. The messages above are the shapes she described to us and the ones we built her demo to handle.

Try it on ours first: message +65 8012 4848 at any hour and the agent that replies is 41 Closer.

1. It answers the first message and places the child. A parent writes 'do you teach at condo pools? my son is 5' and gets an answer in the same reply, not a request for their name. It recommends one programme by age (2 to 3 toddler, 4 to 12 kids, 13 to 17 teenager, adults, seniors) and says the coach checks the level in the first lesson. It never assigns a level or promises how many lessons it takes.
2. It collects the five details a coach match needs. Who is learning and how old, which condo or area, which days and time window, female or male coach, private or group. One question per message, skipping anything the parent already said. This replaces the Google Form one owner sends after the first message and then reads back by hand.
3. It quotes from your price list and answers the policy questions. Wet weather, cancellation notice, make-up lessons, two siblings in one group, certificates, all answered from the facts you give us. If you publish no prices, it says your admin sends the fee and never guesses. A parent who asks for a discount gets your price, the same every time.
4. It offers the trial and sends you the request. A single trial lesson before any package. It asks for the name, the condo and the contact number in one message, recaps the request to the parent, and sends you everything a coach needs on WhatsApp. If the parent goes quiet after the trial offer, it checks in after three hours and again the next day.
5. It hands over what it should not touch. An existing student's reschedule, an invoice question or a complaint about a coach goes to you with the student's name and the lesson time, after one line of acknowledgement. Someone trying to hire your coach privately is declined politely. It never says a slot is booked or a coach is confirmed when it cannot see your roster.

What it connects to. On Starter it reads the programme list, price list, areas and policies you give us, and hands every trial request to you on WhatsApp. On Pro it can read your booking calendar or coach availability sheet, write the trial booking back and take the trial payment in the chat. One owner asked for it to text each coach for a yes or no. That is not built, so ask us before you count on it.

• One swim school owner told us parents message after 10pm, when she is resting, and she answers the next day. She is the only person talking to clients and has no admin.
• The same owner closes maybe 20% to 30% of enquiries, and said it depends on whether she can match a coach.
• By her own count a student is worth about S$500 to S$600 over their stay, and about two new enquiries come in a day.
• In our study, one enquiry sent to 25 Singapore businesses between 8pm and 11pm got one reply within five minutes. The median wait for a human reply was 13.3 hours, four never replied, and the slowest took 13 days.
• A Singapore professional services firm, not a swim school, cut its quote time from 3 hours to 5 minutes with the same agent, with errors down 90% and sales capacity up 35%. The case.

One month to start, charged from the day it goes live. Then month to month with 30 days notice and no contract. No GST is charged. Eligible Singapore SMEs can apply the EDGE grant, which replaced the EDG on 30 September 2026, to part of the cost. All plans and terms.