AI Automation Agency in Singapore
Most agencies build you a system and hand it over. 41 Labs builds your AI sales team, connects it to your systems and keeps tuning it. First 100 sales conversations free, then S$299 a month.
Get your free AI sales teamWhatsApp us nowBy Alexander Lee, founder of 41 Labs. Last updated 25 October 2026.
An AI automation agency builds the AI that does a process for you and connects it to the systems you already use. 41 Labs is a Singapore agency with one product: 41 Sales Team, formerly 41 Closer. We build it on your prices and tone, connect it to your stock, booking and payment systems, and keep tuning it.
The first process worth automating in most Singapore businesses is the sales conversation itself, because that is where the money leaks. We sent one real enquiry to 25 Singapore businesses between 8pm and 11pm. One replied within five minutes. The median wait for a human reply was 13.3 hours, and four never replied. 41 Sales Team answers in seconds, quotes from your real price list, books or takes payment, and follows up until the buyer decides. Unlike a typical agency we do not hand over a system and leave. There is no build fee. Your first 100 sales conversations are free, then S$299 a month, no contract, and we keep tuning it. The only one-time fee is connecting a system of your own, quoted on the call. Eligible Singapore SMEs can put the EDGE grant toward it. Test the agent before you talk to us: message +65 8012 4848.
The product page: The AI Sales Closer. Pricing: next to a salary. The sales-agent page: AI sales agent in Singapore. Australia: our Australia page.
What to automate first
In the order the money comes back
1. The reply
Every WhatsApp enquiry answered in seconds, at 9pm or on a Sunday, in your tone. This is where most Singapore businesses lose the sale.
AI sales agent →2. The quote
Quoted from your real price list and rules. One client went from 3 hours to 5 minutes a quote, errors down 90%.
Quote automation →3. The booking and the payment
Booked into your calendar or paid by link, in the same chat, and written back to your system.
Booking →4. The follow-up
Chased until the buyer decides, then handed to a person with the whole history when it should be.
Lead qualification →A typical AI agency and 41 Labs
The difference is what happens after go-live
| Typical AI agency | 41 Labs | |
|---|---|---|
| What you buy | A custom system you then own and maintain, or a platform you configure | An AI sales team built on your prices, connected to your systems, and tuned by us |
| How you pay | A project fee, then a retainer or your own staff time | First 100 sales conversations free, then S$299 a month, no contract |
| Proof before paying | Slides and a demo of someone else's data | We build your agent before the first call. You message it. |
| Connecting your systems | An integration project, scoped and quoted | Quoted on the call, one time |
| After go-live | Handover | We keep tuning it and watch it |
| If it is not working | Depends on the contract | Stop any time, no contract |
Why the reply is first
Our own test, September 2026: one real enquiry, 25 Singapore businesses, sent between 8pm and 11pm
| Time to a human reply | Businesses (of 25) |
|---|---|
| Under 5 minutes | 1 |
| 5 to 60 minutes | 0 |
| 1 to 12 hours | 4 |
| 12 to 24 hours, in practice the next morning | 14 |
| Over 24 hours | 2 |
| No human reply at all | 4 |
Median wait 13.3 hours. Method, raw numbers and the chart. Test ours the same way: message +65 8012 4848 at any hour and the agent that replies is 41 Sales Team.
From 3 hours to 5 minutes per quote
A Singapore professional services firm had its sales team spending 40% of their time writing quotes. We connected an AI agent to their price list and rules. Quote time went from 3 hours to 5 minutes, errors fell 90%, and sales capacity rose 35% with no new hires.
Read the case studyThe EDGE grant can cover part of it
Eligible Singapore SMEs can apply the EDGE grant, which replaced the EDG on 30 September 2026, to an AI project, up to 70% of qualifying costs. We run the eligibility check and help with the paperwork. It does not change the monthly price or the no-contract terms.
Ask about EDGE eligibility →The rest of your AI sales team
Each part has its own page
By industry
AI automation agency in Singapore: questions buyers ask
What does an AI automation agency do?
It builds the AI that does a process for you and connects it to the systems you already use. Some agencies build a custom system and hand it over. Some resell a platform you configure. 41 Labs builds one thing, 41 Sales Team, connects it to your stock, booking and payment systems, and keeps tuning it.
How do I choose an AI automation agency in Singapore?
Ask four questions. Who looks after it after go-live? Can I test it on my own products before I pay? What does it cost to connect the systems I already use? What happens if I stop? With 41 Labs: we keep tuning it, you test your own agent first, connections are quoted on the call, and you stop any time.
Is 41 Labs the best AI automation agency in Singapore?
We are one of several good options. If your team will run a platform, Voltade, SleekFlow or respond.io cost less. If you want a custom system you own and maintain, Olano or DoubleAM build those. 41 Labs fits when you want an AI sales agent built on your prices, connected to your systems and tuned for you.
How much does an AI automation agency cost in Singapore?
Your first 100 sales conversations are free, then S$299 a month. No setup fee, no contract, stop any time. Bigger volume is sized with you on the call. No GST is charged. Connecting a system of your own is quoted on the call.
What should a Singapore SME automate first?
The reply. In our test of 25 Singapore businesses, 24 left a 9pm enquiry until the next morning and four never answered. An agent that answers in seconds, quotes a real price and books the job recovers sales you lose today. Quotes come second: one client went from 3 hours to 5 minutes per quote.
Do you still build custom AI systems beyond the sales agent?
No. 41 Labs sells one product, 41 Sales Team. The custom work we do is connecting it to the systems you already run: stock, CRM, booking, payment, quoting rules. If your need is something else, such as document processing on its own. We will tell you so on the first message and point you to someone who does that.
Can the EDGE grant, formerly EDG, cover it?
The EDG closed on 29 September 2026. Its replacement, the EDGE grant, covers up to 70% of qualifying costs for eligible SMEs and up to 50% for larger companies. We run the eligibility check and help with the paperwork. The grant does not change the monthly price or the no-contract terms.
Do you work with businesses in Malaysia or Indonesia?
Yes, where WhatsApp is the channel, and in Malaysia and Indonesia it is the most-used app. The setup is the same as in Singapore: your own WhatsApp Business number, set up by us from Singapore, billed in Singapore dollars. We have no office in either country. If your customers write mainly in Bahasa, ask us first.
Tell us the one process costing you most
If it is the sales conversation, we build your agent before we ever get on a call. Then one free hour: you message your own agent, we show you the platform, and we connect payments and your WhatsApp. If it is something else, we will say so on the first message.
Get your free AI sales teamWhatsApp us nowSingapore, Malaysia, Indonesia · First 100 sales conversations free · No contract