AI Agent for Pet Shops and Groomers in Singapore

• "got slot this sat for a full groom?"
• "how much for a shih tzu bath and nail trim?"
• "can change my delivery to thursday? not home wed"
• "can i go to two deliveries a week?"
• "my order confirmed already? which time slot you coming?"
• "the salmon bowls back in stock? last time sold out"
• "got promo now for the trial bundle?"
• "want to pre order the big bag, how?"
• "i wont be home in the morning, can come evening instead?"
• "my dog dont want to eat it, can refund?"

Every one of these needs a look at something: the Saturday calendar, the delivery sheet, the stock count, the price list. One grooming owner told us replies were too slow because enquiries were answered between dogs and again in the evening. One fresh food business with 120 to 140 orders a week said the messages were overwhelming, and about two days of every week go on confirming delivery windows alone. By 9pm the person who knows the answer has closed the shop, and the customer who asked has messaged another groomer.

Try it on ours first: message +65 8012 4848 at any hour and the agent that replies is 41 Closer.

1. It answers the slot or delivery question first. A groomer's customer asks for Saturday. The agent reads your calendar and offers the open slots. A pet food customer asks to move to Thursday. The agent knows the delivery day for each area and the windows you run, and takes the window.
2. It quotes from your price list, by breed and size or by bowl and weight. Your grooming menu with the small, medium and large prices, or your product list with the 200g and 500g prices, is what it quotes from. For fresh food it also reads your feeding guide and tells a customer how much a 10kg dog eats in a day.
3. It asks the one question that changes the answer. Breed and size before a grooming price. Whether someone will be home before a fresh food delivery. Which window before it confirms. One question at a time, the way you would ask it.
4. It books, moves or changes, then confirms. On Pro it writes the slot into your calendar, moves the delivery in your sheet or WooCommerce, splits the subscription into two deliveries a week and sends the payment link for an added item. On Starter it confirms the request with the customer and sends it to you to key in. Either way the customer gets one clear confirmation message.
5. It follows up and hands over. A quiet enquiry gets a nudge. A subscriber gets a stock reminder or a renewal reminder through an approved WhatsApp template. A complaint or a refund request goes to you with the order number, and so does a question about a dog's health condition. The agent does not answer those.

What it connects to. On Starter it reads what you send us: your grooming menu, product list, feeding guide, delivery policy and calendar link. Prices and stock change when you tell us. On Pro it reads your booking calendar and writes the slot in, and it reads WooCommerce or your delivery spreadsheet for live stock, the next delivery date and the subscription, then writes the change back. It sends a card or PayNow payment link in the chat. Shopee chat stays inside Shopee, so it cannot reach those buyers.

• One fresh dog food business handles 120 to 140 orders a week on WooCommerce and a spreadsheet, and puts about two days of every week into messaging customers to confirm delivery windows.
• One pet food brand gets around 10 leads a day from its website, yet website sales are under 1% of its revenue. Most sales go through Shopee, Lazada and events, and Shopee hides the buyer's details so the brand cannot message them again.
• The same brand had 2,000 attendees to follow up after one event. The follow-ups are still typed one by one from a spreadsheet and a browser extension.
• We sent one real enquiry to 25 Singapore businesses between 8pm and 11pm. One replied within five minutes. The median wait for a human reply was 13.3 hours, four never replied, and the slowest took 13 days. The study.
• In a Singapore professional services firm we took quote time from 3 hours to 5 minutes, cut errors by 90% and raised sales capacity by 35%. The case.

One month to start, charged from the day it goes live. Then month to month with 30 days notice and no contract. No GST is charged. Eligible Singapore SMEs can apply the EDGE grant, which replaced the EDG on 30 September 2026, to part of the cost. All plans and terms.