AI Agent for Maid Agencies in Singapore

• "hi, my mum needs help at home. first time hiring, honestly no idea what it costs"
• "got myanmar maid with experience?"
• "any indonesian with infant care experience?"
• "we need someone quite soon, our current helper is finishing. anyone available fast?"
• "transfer or new, which one is faster?"
• "how much is the salary and the agency fee?"
• "how long does the processing take?"
• "can i speak to her? can arrange interview?"
• "do i need to pay the bond in cash? what about insurance?"
• "my dad has dementia and can get agitated. can a helper manage that?"

Every one of these needs something only your office has: the fee sheet, the biodata list or a relationship manager's diary. At 9pm the relationship manager is with a family or off for the day, so the message sits until morning. One agency walked us through its four-step process: a relationship manager for each family, a matching team that recommends profiles, admin and processing, then deployment at the family's home. The night-time questions land on the first two steps, and both need a person at a desk. The other agency we spoke to had no system at all and only wanted a website and a way for families to reach it.

Try it on ours first: message +65 8012 4848 at any hour and the agent that replies is 41 Closer.

1. It answers the cost question from your own fee sheet. Levy, salary range by nationality, agency fee, insurance and the security bond, all from the figures you give it, labelled as a guide. The one agency we built for publishes its fee table, so the agent quotes that table and nothing else. It never gives a MOM approval date, because that is not yours to promise either.
2. It asks one qualifying question and matches from approved biodata. Does mum need help getting around, or mostly cooking and company? Infant care or school-age children? Then it sends the profiles your matching team has approved for that need, with the recorded video interview. It does not describe a helper beyond her biodata. It says 'she is good with babies' only if that line is on the biodata you approved.
3. It books the interview with a relationship manager on the call. It offers times from your interview calendar and confirms the slot. On Starter that is your calendar link. On Pro it writes the interview into your booking system and the family's details into your CRM. The family gets a reminder before the call.
4. It offers the transfer route when the family needs someone soon. A helper already in Singapore means no flight. The agent says that, puts the profile on hold for the relationship manager, and leaves the timing to your team. One agency we built for publishes a 2 to 3 week range for transfers. The agent can repeat a range you publish, as your guide, and never turns it into a promise.
5. It hands over when the case needs a person. A father with dementia, or a family that had a bad experience with a previous helper. The agent says so plainly, takes the family's name and number, and tells your relationship manager the same minute. It does not give a quick yes on a case like that.

What it connects to. On Starter it reads your fee sheet (levy, salary bands by nationality, agency fee, insurance, bond, replacement terms), the nationalities you actually place, the biodata you send it as a list with video interview links, and your interview calendar link. On Pro it reads your live biodata catalogue so it only offers helpers who are still available, writes the interview into your booking system, puts a profile on hold, logs the family in your CRM, and takes the deposit or agency fee in the chat. It does not file MOM paperwork. Your admin team does that, and the agent tells the family which documents to have ready.

• We sent one real enquiry to 25 Singapore businesses between 8pm and 11pm. One replied within five minutes. The median wait for a human reply was 13.3 hours, four never replied, and the slowest took 13 days.
• One agency we built for publishes an agency fee of S$1,000 to S$3,000 a placement. One family that gives up waiting on a Sunday night is that fee, gone to whoever replied first.
• The same agency publishes a first-year cost of S$15,000 to S$20,000 for the family. A family about to spend that much asks several agencies the same question and goes with the one that answers.
• In our quote automation case, a Singapore professional services firm cut its quote time from 3 hours to 5 minutes, errors fell 90% and sales capacity rose 35%.

One month to start, charged from the day it goes live. Then month to month with 30 days notice and no contract. No GST is charged. Eligible Singapore SMEs can apply the EDGE grant, which replaced the EDG on 30 September 2026, to part of the cost. All plans and terms.